We may from time to time change the terms that govern your use of our Site. Your use of our Site following any constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
SHIPPING & RETURNS
All items will be shipped within 48 hours after payment. Delivery times estimate from 1-2 working days within The Netherlands, 4-5 working days within Europe and up to 10 working days outside of Europe.
For items returned within 15 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. We’ll gladly accept undamaged items for return or exchange. The shipping and costs for returning an item are the customers responsibility. We can’t refund any lost or damaged goods upon arrival.
The contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of products from our site) use by the users of our Site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. This includes illegal reproduction of work, copy, content and items that are available for purchase through the store.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Studio Freckles on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain Studio Freckles’ property. We retain the right to monitor, delete and edit any of the above at our discretion.
Studio Freckles takes your privacy seriously. We will not sell, trade, or supply your information to anyone. Studio Freckles collects personal information when you shop and register with us. This information will be used to inform you of new products, exhibitions, or updates on our site infrequently. You will be able to unsubscribe at any time. When you place an order through the Studio Freckles, we ask for your name, email address, phone number, billing address, shipping address and payment details depending on which kind of payment option you choose.
We use this information to fulfill our order and to communicate with you about it. Studio Freckles uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us and to contact you about specials and new products. We do not monitor or record your shopping habits or use of the website. Any materials sent to www.studiofreckles.com will be considered confidential and will become the property of Studio Freckles. After you place an order at Studio Freckles Online, we use your information to process your order. You will receive an email confirmation with a tracking number in it. Occasionally, we may need to contact you by postal mail or email if we have other questions regarding your order.
We would like you to have an enjoyable and secure shopping experience at Studio Freckles Online; therefore, protecting your credit card information is important to us. We use the Secure Socket Layer (SSL) as provided by Squarespace to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Studio Freckles. To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.
We reserve the right to request further identification for credit card processing on any order you place with us. We may, in our sole discretion, refuse any order placed with us. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. In the event we make a change to or cancel an order, we will attempt to notify you via email/address/phone number provided when the order was placed.